Diagnosis first, and it is not a formality
Several unrelated processes produce hair that is thinner than it was. Androgenetic loss follows a pattern and progresses slowly. Telogen effluvium is a shedding event that follows a trigger by two to three months and usually recovers. Traction loss follows tension, and scarring alopecias destroy the follicle permanently, which changes what is possible rather than merely what is advisable.
They are not distinguishable from a photograph, and they are frequently not distinguishable from a mirror either. An examination looks at the pattern of loss, the calibre of the hairs that remain, the condition of the scalp between them, and how the loss has behaved over time. Bloods are often part of it, because iron, thyroid and a handful of other markers change the answer.
The cost of skipping this step is not the appointment fee. It is the months spent on a treatment aimed at the wrong process, during which the actual process continues — and with hair loss, time is the resource you cannot get back.
This is also where scarring loss gets identified, and that matters more than anything else on this page. A follicle destroyed by a scarring alopecia is gone. Treatment then aims at stopping the active disease and at the appearance of what remains, not at regrowth — and being told that early is the difference between a realistic plan and years of disappointment.
The four routes, and what each is actually for
| Route | What it is for | In Melbourne |
|---|---|---|
| Trichology | Assessment and scalp health. Identifying the process, managing the scalp conditions that sit underneath or alongside loss | The usual starting point, and often the only appointment needed |
| Medical treatment | Slowing or stabilising an active process. Judged over 6–12 months, not weeks | Prescribed and reviewed by a qualified practitioner, never sold from a page |
| Transplantation | Redistributing your own follicles. Bounded entirely by donor supply | Discussed once loss is stable and donor supply has been assessed |
| Scalp micropigmentation | The appearance of density. Cosmetic, immediate, changes no biology | Delivered at North Melbourne |
Availability is not suitability. Which of these is appropriate depends on the diagnosis, the stage, your scalp and your donor supply, and that judgement is made in person. No route here is offered as a guaranteed outcome.
None of these regrows a follicle that has been gone for years. Two of them slow a process, one redistributes what you still have, and one changes how the scalp reads without changing the hair at all. They combine more often than they compete: stabilising an active process and then addressing appearance is a common sequence, and doing the second without the first tends to disappoint.
Reading the table by search rather than by suitability is the usual mistake. Most people arrive having already decided which route they want, and a meaningful proportion leave having been told that route is not the one their diagnosis calls for.
A word on regrowth. Hair regrowth treatment and hair restoration treatment are the terms most people search, and they cover two quite different things. Waking a follicle that has miniaturised but is still alive is plausible, and that is what a medical route aims at. Recovering a follicle that has already scarred over is not — no treatment sold anywhere does it. The examination is what tells you which of those describes your scalp, and that is the entire reason it comes first.
The same distinction governs hairline restoration. A receded hairline can be rebuilt by moving your own follicles into it, or given the appearance of density without moving anything. What it cannot be is regrown where the follicles are gone. Any hair loss solution that does not begin by establishing which of those applies to you is selling a category, not an answer.
What your first appointment involves
- History. When it started, how it has changed, what you have already tried, family pattern, and any illness, medication, pregnancy or significant weight change in the preceding year. The two-to-three-month lag between a trigger and visible shedding is why the timeline matters more than it seems.
- Examination of the scalp and hair. Pattern, density, the calibre of individual hairs, and the condition of the skin between them. Miniaturised hairs sitting alongside normal ones point somewhere quite different from uniform thinning.
- Magnified assessment. Looking at follicular units directly, which is what separates a scarring process from a non-scarring one — the distinction that changes what treatment can achieve.
- Bloods, where indicated. Iron studies, thyroid function and related markers. Ordered when the history or examination suggests them, not routinely.
- A plan, in writing. What the diagnosis is, which routes are on the table and which are not, what each would involve, and when to reassess. Including, where it applies, that no treatment is warranted yet.
Photographs are taken at the first appointment and repeated at review. Hair changes too slowly to judge from memory, and the perception that nothing is working is frequently contradicted by the images — as is the perception that something is.
Who you actually see, and when a dermatologist is the right call
The three roles get used interchangeably and are not interchangeable. A trichologist assesses hair and scalp and manages scalp conditions; they do not prescribe. A dermatologist is a medical specialist in skin, hair and nails, can diagnose scarring and inflammatory alopecias definitively, can biopsy, and can prescribe. A general practitioner is often the fastest route to bloods and to a specialist referral, and in Australia that referral is also what makes a dermatologist consultation claimable.
A dermatologist is the right first call when the scalp is inflamed, painful, itchy or scaling; when there is visible loss of the follicular openings; when loss is patchy rather than patterned; when it started abruptly; or when it is progressing fast enough to be obvious month to month. Those features suggest a process where the delay itself causes the damage.
For gradual patterned thinning with a healthy scalp, a trichological assessment is usually the proportionate first step, with escalation if the examination turns up anything that does not fit. What we do not do is claim a scope we do not have: where the answer needs a prescription or a biopsy, that is said plainly and the referral is made.
Women are frequently told their loss is not significant enough to investigate. Female pattern loss preserves the hairline and thins across the crown, so it is well advanced before it is obvious to anyone else — which is exactly why it warrants examination early rather than reassurance.
Medicare, private health, and what affects cost
Medicare does not cover cosmetic treatment. It may contribute to a dermatologist consultation on GP referral, and to pathology where it is clinically indicated — a rebate against the fee, not the fee itself. Whether a specific item attracts a rebate depends on the clinical circumstances and is confirmed at the time, not on a web page.
Private health cover generally follows the same line: medical consultations may attract a benefit depending on your policy and extras cover; cosmetic procedures generally do not. Ask your fund about your specific policy rather than relying on a general statement, including ours.
- Which route. An assessment, an ongoing medical regimen and a procedural treatment are different orders of cost, and they are not substitutes for one another.
- The area involved. Extent of loss drives session count on procedural routes and graft numbers on surgical ones.
- Whether it is ongoing. Medical routes are continuing costs that stop working when they stop; procedural routes are largely front-loaded with periodic maintenance.
- Whether cover applies. A rebated consultation and an uncovered cosmetic procedure sit a long way apart.
We do not publish prices, and we do not quote one before an examination. A number given without a diagnosis is either a guess or an anchor, and both are worse than telling you what the number depends on.
Questions
Do I need a referral to be seen?
Not for a trichological assessment. You do need a GP referral for a dermatologist consultation to attract a Medicare rebate, and it is worth getting one before booking if a specialist opinion is likely.
Is hair loss treatment covered by Medicare?
Not for cosmetic treatment. Medicare may contribute towards a dermatologist consultation on referral and towards clinically indicated pathology. Whether it applies to your situation is confirmed at the appointment, not in advance.
How long before I know whether something is working?
Six to twelve months for any medical route, judged on photographs taken under the same conditions. Hair cycles slowly, and three months is too early to conclude anything in either direction.
I am a woman and I have been told it is just stress. Is that enough?
It might be — stress-related shedding is real and usually recovers. But it is a diagnosis of exclusion, and female pattern loss is routinely missed because the hairline is preserved. If shedding has continued beyond about six months, or the part is visibly widening, that warrants an examination rather than reassurance.
Can I be treated in Melbourne, or do I have to travel?
Melbourne is a delivery location. The clinic is at North Melbourne on Flemington Road, and treatment is delivered there — no travel is involved for anyone in the metropolitan area.
What if the answer is that nothing should be done yet?
Then that is the answer, and it is a common one. Loss that is still actively progressing, or that has an identifiable trigger still resolving, is often better reassessed at an interval than treated immediately. You will be told what to watch for and when to come back.